Investor Complaints

SEBI through its circular SEBI/HO/IMD/DF1/CIR/P/2019/169 dated 27th December 2019 has directed all those registered under IA regulations 2013 to display the complaint status on their website.

SEBI through its further circular SEBI/HO/IMD/IMD-II CIS/P/CIR/2 dated 13th December 2021 has directed IAs to publish Investor charter & disclosures of Investor Complaints.

Accordingly, we are displaying the same as below and will be updated on a monthly basis.

It is our endeavour to offer top-notch services to you. In the unlikely event that you are having any complaints about our services, we would be more than interested in hearing about it and sorting it out to your satisfaction.

Complaints Data for the Month: November 2024

Sr.No. Received from Pending at the end of last month Received Resolved* Total Pending# Pending complaints > 3 months Average Resolution time^(in days)
1. Directly from Investors 0 0 0 0 0 0
2. SEBI (SCORES) 0 0 0 0 0 0
3. Other Sources (if any) 0 0 0 0 0 0
Grand Total 0 0 0 0 0 0

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by the total number of complaints resolved in the current month.

Trend of Monthly Disposal of Complaints

Sr.No. Month Carried forward from previous month Received Resolved* Pending#
1. August, 2024 0 0 0 0
2. September, 2024 0 0 0 0
3. October, 2024 0 0 0
4. November, 2024 0 0 0
5. December, 2024 0 0 0 0
6. January, 2025 - - - -
7. February, 2025 - - - -
8. March, 2025 - - - -
9. April, 2025 - - - -
10. May, 2025 - - - -
10. June, 2025 - - - -
10. July, 2025 - - - -

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of Annual Disposal of Complaints

Sr.No. Year Carried forward from previous year Received Resolved* Pending#
1. 2024-25 0 0 0 0

*SEBI License Approval Date : 6th August 2024

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.

Source: https://scores.gov.in/admin/Chk_login.htmlSE

Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under:

Annual Compliance Audits



Sr.No. Financial Year Compliance Audit Status Remarks, If any
1. FY 2024-25 Upcoming -

For any complaints / Grievances you could contact –

Escalation Matrix

Level 1 Escalation

Advisor Support Team

Email Id: advisor.support@arthavidhi.co

Level 2 Escalation

Principal Officer

Name: Rajiv Guha, Principal Officer, ArthaVidhi Investment Advisors LLP

Email Id: Principal.Officer@arthavidhi.co

Contact No: +91-9871424207, Calling Hrs - 9.00 am to 6.00 pm

Level 3 Escalation

Compliance Officer

Name: Krishnan V, Compliance Officer, ArthaVidhi Investment Advisors LLP

Email Id: Compliance.Officer@arthavidhi.co

Contact No: +91-9833388992, Calling Hrs - 9.00 am to 6.00 pm

Company Details

ArthaVidhi Investment Advisors LLP is a Non-Individual (Corporate) Registered Investment Advisor (RIA) with SEBI Registration Number: INA000019451, Validiy: From - 6th August 2024 to Perpetual;

BASL Membership ID: 2197.

CIN/LLPIN: ACE-1132.

Registered Office Address: Flat Number 5513, Propulsive Pinnacle, Kumbena, Kadugodi, Hosakote, Bengaluru Rural, - 560067, Karnataka, India.

Level 4 Escalation

SEBI.

SEBI Contact details: SEBI, Plot no C4-A, G- Block, Bandra Kurla Complex, Bandra East, Mumbai- 400051.

Telephone: 022-26449000/ 40459000.

If your problem remains unresolved, after coming to us, you may also go through & use the following too for complaints/ grievances –

SEBI Complaints Redressal System ( SCORES )

To get further information about SEBI & Investment Adviser Regulation 2013 –

SEBI

SEBI Investment Adviser Regulation

RIA Amendment Circular

Disclaimers –

1. Investments in securities market are subject to market risks. Read all the related documents carefully before investing.

2. Registration granted by SEBI, membership of BASL and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors

Source: https://scores.gov.in/admin/Chk_login.htmlSE